15-minute Response Guarantee100% Satisfaction RatePerfect NPS Score
10-Minute Response Guarantee

Complete Managed IT Services for Mission-Driven Organizations

Get your entire IT department for one flat monthly fee. Our proactive, AI-powered approach prevents issues before they happen, so your team can focus on your mission instead of technology frustrations.

No contracts • Transparent pricing • 30-day trial period

The Numbers That Matter

Our commitment to excellence is measured in real outcomes for real organizations

<10 min
Average response time during business hours
Guaranteed first response within 15 minutes
99.9%
Network uptime across all client environments
Proactive monitoring prevents issues before they impact operations
100%
Customer satisfaction rate for 3+ consecutive years
Perfect NPS score from clients in DC and Raleigh markets

Choose Your Level of Support

From essential support to complete IT department replacement, we have a solution that fits your needs and budget

Most Popular

Wellforce Complete Care

All-inclusive managed IT services designed specifically for nonprofits and SMBs

One flat monthly fee
  • Unlimited Help Desk Support (15-minute response)
  • Proactive Network & Server Management
  • Cybersecurity Essentials Package
  • Backup & Disaster Recovery
  • Vendor Management
  • Strategic vCIO Services
  • AI-Powered Monitoring & Optimization
  • Grant-Compliant Documentation
Get Wellforce Complete Care
Getting Started

Essential Support

Core IT support services for organizations with basic needs

Flexible monthly pricing
  • Business Hours Help Desk Support
  • Basic Network Monitoring
  • Essential Security Protection
  • Regular System Updates
  • Email Support & Training
  • Quarterly Strategic Reviews
Get Essential Support

Proactive, Not Reactive IT Support

While other IT companies wait for problems to happen, we use AI and automation to prevent issues and optimize your technology continuously

AI-Powered Network Monitoring

Advanced monitoring that predicts and prevents issues before they impact your operations

Key Benefits:

  • Predictive failure analysis
  • Automated performance optimization
  • Real-time threat detection
  • Capacity planning insights

Strategic vCIO Services

Technology leadership and strategic planning tailored to your mission and budget

Key Benefits:

  • IT roadmap development
  • Budget planning and optimization
  • Technology vendor evaluation
  • Digital transformation strategy

Vendor Management

We handle all your technology vendors so you can focus on your core mission

Key Benefits:

  • Single point of contact for all IT issues
  • Vendor contract negotiation
  • Performance monitoring
  • Cost optimization analysis

Built for Nonprofits and Mission-Driven Organizations

We understand the unique challenges nonprofits face with technology and have designed our services to address them directly

Challenge: Limited IT Budget

Our Solution:

Predictable monthly pricing with no hidden fees or surprise costs

Typical Outcome:

Average 30% reduction in total IT costs

Challenge: No Dedicated IT Staff

Our Solution:

Complete IT department replacement with expert team

Typical Outcome:

Equivalent of $80K+ annual IT salary for fraction of cost

Challenge: Grant Compliance Requirements

Our Solution:

Grant-compliant documentation and security frameworks

Typical Outcome:

100% audit pass rate for technology requirements

Challenge: Time Lost to IT Issues

Our Solution:

Proactive monitoring prevents 90% of IT problems

Typical Outcome:

Staff focuses on mission, not technology frustrations

Our Managed IT Guarantee

We guarantee a 15-minute response time during business hours and 100% satisfaction. If you're not completely satisfied in your first 30 days, we'll refund every penny.

10
Minute response guarantee
100%
Customer satisfaction rate
30
Day money-back guarantee
Start Your Complete Care Trial

Specialized IT Services

Need something specific? We offer specialized services for unique requirements

Emergency IT Support

24/7 emergency response for critical issues

On-demand pricing
  • 24/7 emergency hotline
  • 2-hour on-site response
  • Priority technician dispatch

IT Project Management

Technology projects from planning to completion

Project-based pricing
  • Full project lifecycle management
  • Vendor coordination
  • Budget and timeline management

Staff IT Training

Technology training for your team

Per-session pricing
  • On-site or virtual training
  • Customized curriculum
  • Security awareness training

Ready to Transform Your Technology?

Get a free IT consultation and discover how strategic technology planning can drive your business forward. No obligation, guaranteed response within 15 minutes.

15-minute response guarantee
100% satisfaction rate
Perfect NPS score
Questions? Call us at +1 855-885-7338 or email info@wellforceit.com